Join our Discord Q&A with the X-Series Product Manager

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The X-Series is here and now is your chance to ask your burning questions about the latest addition to the Alienware lineup. 

On Thursday, June 10, we'll be joined in our Discord server by our Alienware X-Series Product Manager, Francisco Santana.  Francisco hails from Miami and has worked at Alienware in varying capacities since 2005. The conversation kicks off at 4 PM ET in Discord. 

We'll be opening the discussion thread (#x-series-q-a) starting tomorrow morning, so be sure to join the Discord server and get those questions in.

See you Thursday!

Replies • 76




OK, so I ordered an x17 already, for many thousands of dollars.  I just need some questions answered, as Mr. Singh who sold me the machine does not return my emails, as he said he would.  Now I have accounts on dell.com, and on alienwarearena.com and discord.com and discord app, but discord will not allow me to link to this event, for some reason.  I have been trying to find out whether the 4K 120 Hz display I ordered has a MUX switch, plain old Optimus, advanced Optimus, or direct connection to dGPU.  Can I get a fresh invite to this discord session?  I am on a chromebook, as my Dell m17 R4 burned up after one week, with no gaming, no overclocking, no productivity, no anything. Maybe I really am as stupid as everyone online says, for ordering the x17 machine with 4K display @120 Hz, RTX 3080 dGPU, 2x2TB M.2 NVMe SSDs in RAID0, when QHD is what everyone clamors for at this moment.

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TomRichards said:

OK, so I ordered an x17 already, for many thousands of dollars.  I just need some questions answered, as Mr. Singh who sold me the machine does not return my emails, as he said he would.  Now I have accounts on dell.com, and on alienwarearena.com and discord.com and discord app, but discord will not allow me to link to this event, for some reason.  I have been trying to find out whether the 4K 120 Hz display I ordered has a MUX switch, plain old Optimus, advanced Optimus, or direct connection to dGPU.  Can I get a fresh invite to this discord session?  I am on a chromebook, as my Dell m17 R4 burned up after one week, with no gaming, no overclocking, no productivity, no anything. Maybe I really am as stupid as everyone online says, for ordering the x17 machine with 4K display @120 Hz, RTX 3080 dGPU, 2x2TB M.2 NVMe SSDs in RAID0, when QHD is what everyone clamors for at this moment.

edited 10h

Hi Tom! Sorry to hear about the issues you're having. You can join the Discord server using https://discord.com/invite/alienware. Let me know if you run into any issues!

edited by admin